Thursday, Feb 23, 2017
Today's Hours: 7:30am - 12:00am
EZproxy allows current Augustana University & Sioux Falls Seminary faculty, staff, and students to access library resources from off-campus. The EZproxy login is your campus login (Moodle/myaugie). Please contact the library (605.274.4921 or email@example.com) with any questions.
EZproxy is browser independent, i.e., any browser (Other than AOL) should work with EZproxy. A current browser should be more reliable.
EZproxy should require no configuration on the user's part. When you click on a link to an online library resource, EZproxy checks whether your computer is on campus or off.
You will need to make sure the browser is accepting cookies and that your browser is not currently configured to use another proxy server. EZproxy doesn't require any browser configuration.
Some corporate, agency, or institutional, dial-up, cable, or broadband connections may automatically configure browsers so their own proxy server is used. It's possible these automatic settings, if they exist, could interfere with the use of EZproxy. If these networks have a firewall or preset internet security settings they could interfere with EZproxy. You will need to talk to your network administrator at your place of business or school.
ISPs that use proprietary versions of browsers, such as AOL or Prodigy, can cause some problems for EZproxy. A simple workaround is to connect to the provider, minimize your session and use your own copy of Netscape or Internet Explorer for accessing the library's resources instead of their browser.
Another common problem is that during set up of dial-up, cable, or broadband connections, certain browser settings get configured according to THEIR preferences. This is another reason to minimize your session and use your own copy of Netscape or Internet explorer when using library resources.
Both EZproxy and certain databases send "cookies" when you connect to them to verify, during your session, that you are an authorized user.
If your browser reported an error receiving a "cookie" and it may be currently set to disallow cookies. EZproxy requires that your browser is set to ENABLE COOKIES.
You will get a Hostname Error page when you attempt to access a database that has not yet been set up for use by EZproxy.
Database vendors often change domain names, or pull content from new computer hosts without ever informing libraries. Thus, when a hostname error occurs, EZproxy's configuration must be updated to include the new host for proxying.
To expedite correction of this error, please send the following information to firstname.lastname@example.org (or call 605.274.4921):
EZproxy delivers error pages to users for certain common problems. These will usually have the library's header and information relevant to explaining the problem and solution.
There are a variety of common errors that occur during general surfing of the Internet. When they occur, the web server (or web browser) sends an error page for you to view - usually without a lot of explanation. These may or may not be related to EZproxy. Two common Internet errors are:
Users may get these errors for a variety of reasons.
Whenever you get an error page, especially one that doesn't come from EZproxy, it is important that you note what the error page says, the URL you were trying to access (and from where) and other relevant information.
Some products require a particular browser or version. An increasing number of websites are no longer capable of being viewed by older browsers, such as Netscape 4.7 or 4.8. The Augustana Album is an example of a resource that is only fully functional in Internet Explorer.
The various database vendors use a variety of programming methods on their database web sites. Some of these methods can make it hard for our server to keep passing information between you and the site. If certain links or other aspects of the site aren't functioning, there are a few primary possibilities:
Some full text journals are freely available to anyone on the Internet, either for a limited time or permanently. These titles are listed on the electronic journal pages, but they do not require a login.
The new off-campus system uses EZproxy, which will not work with AOL's browser. If you are currently using an AOL browser and want to successfully access the Library's resources from off-campus, please download Netscape Navigator, Mozilla or Microsoft Internet Explorer. Minimize AOL and open one of these browsers to access the resources at Mikkelsen Library.
If you see a "Page Not Found" message after you log in. Click on "Back" and try the link again. It should work the second time.
This is not an access problem. You can contact a reference librarian for assistance.
For assistance, contact the library at 605.274.4921.