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Interlibrary Loan: ILL Information

Requests and Renewals

Request ILL here.

Request ILL renewal here.

*Lending libraries determine renewal eligibility and renewal length.  ILL items may only be renewed once.


What Materials Can Be Ordered?

Books, articles and media may be ordered.  Popular literature and just released audio-visual are often in high demand and may require additional time to fill.  Every effort is made to fill each request with the needed material. Click for information on textbooks via ILL.

Patrons can order any number of ILLs but large quantities will be ordered when possible so time can be devoted to other patron requests as well.

What are the Costs?

The majority of ILL material arrives free of charge.  The patron will be contacted if material cannot be borrowed from libraries that lend free.  If the lending library charges to loan an item, that fee is passed on to the user who has requested the material.

How long until ILL materials arrive?

Average delivery times:

Article Requests: 2 days

Loan Requests:  5-7 days

Every effort is made to fill requests as quickly as possible.  Patrons should allow up to 1 week for copy requests and 2 weeks for loans.  Patrons are notified by email or text message when books arrive.  Copies of articles or book chapters will be delivered electronically when possible via PDF email.

How do I know if my ILL is in?

ILL staff will notify patrons of ILL arrivals via email or text message (standard rates apply).  Items for faculty and staff will be delivered via the library's Mikk Express service.  Articles will be sent to the patron's email in a PDF.

What if I lose or damage an ILL item?

A lost or damaged ILL item will result in a replacement charge plus handling fees assessed by the lending library.  Please contact the ILL Office right away if an ILL item is lost or damaged.

Interlibrary Loan

Interlibrary loan privileges at Mikkelsen Library are available to current students, faculty and staff of Augustana University and the Sioux Falls Seminary.  Recent Augustana University & Sioux Falls Seminary graduates are also extended the courtesy of ILL for a short time.  Augustana Library Associates have limited interlibrary loan privileges.


Please contact the ILL office with any further questions or information needs.

Interlibrary Loan Department
Text #: 605.223.1090
(standard rates may apply)


The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.Under certain conditions specified in the Law, libraries and archives are authorized to furnish a photocopy or other reproductions. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of that order would involve violation of the law.

Understanding copyright can be a difficult and often confusing task.  Read further information about copyright from the United States Copyright Office.

The ILL Department adheres to copyright guidelines when lending and borrowing material.  Contact the library with any questions or concerns.

ILL Chat

Contact Information

Becky Folkerts
Interlibrary Loan/Circulation Assistant

Access Services Librarian